Privacy Policy
Version 1.3
Last updated: April 23, 2023
We value the trust you place in us, and protecting your privacy is one of our top priorities. On this page, we explain what information we collect when you use our website, why we collect it, and how it helps us improve your experience. This way, you know exactly how we handle your data.
This Privacy Policy applies to the services offered on this webshop. Please note that we are not responsible for the privacy practices of other websites or external sources. By using our website, you agree to this Privacy Policy.
We respect the privacy of all visitors and customers and ensure that any personal information you provide is handled securely and confidentially.
Use of Our Services
When you register or use one of our services, we may ask for personal information. This information is used solely to provide the service requested. Your data is stored on secure servers—either our own or those of trusted third parties. We do not combine this data with other personal information we may hold.
Communication
If you contact us via email or other channels, we may keep a record of that communication. In some cases, we may request personal details relevant to your inquiry so we can assist you effectively. All such data is stored securely and is not combined with other personal information.
Cookies
We use cookies to better understand how visitors use our website and to improve our services.
Cookies are small text files stored on your device. They help us analyze website usage, compile reports, and enhance user experience. Information generated by cookies may be stored on our secure servers or on servers operated by trusted third parties.
If you prefer, you can disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
Purposes of Use
We collect and use personal data only for the purposes described in this Privacy Policy, unless we have obtained your prior consent for other uses.
Third Parties
We do not share personal data with third parties, except for necessary integrations that support our webshop (e.g., payment providers, review systems, logistics partners). These parties use the data only for the purpose of delivering their service.
In limited cases, data may be shared internally, but only with employees who are bound by confidentiality obligations.
Changes
This Privacy Policy may be updated to reflect changes in our website or services. We recommend reviewing this page regularly to stay informed.
Your Rights
You have the right to view, modify, or delete any personal information stored in our records.
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Newsletter subscription: Every newsletter includes the option to update your details or unsubscribe.
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Other communications: If you wish to update your information or be removed from our records entirely, please contact us (see below).
Disabling Cookies
Most browsers accept cookies automatically. You can adjust your settings to refuse all cookies or to notify you when a cookie is sent. Please note that some website features may not function properly if cookies are disabled.
Questions & Feedback
We regularly check our compliance with this Privacy Policy. If you have any questions, concerns, or feedback, please reach out to us directly:
FREE RETURNS
We ship throughout New Zealand and the surrounding area using secure and trackable shipping methods. This ensures you receive the fastest and most reliable service. Free insured shipping for all orders within New Zealand.
SECURE PAYMENT METHODS
We offer safe and easy payment options, including Visa, Mastercard, PayPal, Apple Pay, Google Pay, Amex, Maestro, MobilePay, and Shop Pay.
SERVICE
Not exactly what you're looking for? No problem! You can easily return or exchange your product at any time. We offer a 30-day return or exchange policy if you're not satisfied with your order for any reason.